Following is a list of our house rules.  These are set up to help ensure your safety and comfort, and the safety and comfort of the rest of our guests. In short, we just want everyone who stays here to have a wonderful time at the lodge and that’s why these rules are here.

While Some of these may seem silly or unnecessary, rest assured that they all have something to do with issues that have arisen in the past

Payment and Cancellation

Standard bookings are guaranteed at the time of booking with a deposit equal to 50% of the total charges for your stay. This deposit is fully refundable up to 14 days prior to the scheduled date of arrival.  The remaining charges will be collected at check-in.

Same Day bookings require full payment at time of booking.  These charges are non-refundable.

Cancellations with-in 24 hours of scheduled check-in will be charged for the full stay.

Pets

As much as we love our furry friends, only two rentals at this property are pet-friendly (and, by this, we mean dog-friendly), Bountiful Cabin, and Carefree. If you are travelling with pets, please let us know in advance and we will try to place you in one of our pet-friendly rooms. Any guest found violating this policy will be charged a non-refundable $250 deep cleaning charge.

You are also responsible for keeping your dog on a leash, cleaning up after any of their “messes” and ensuring your pet stays off the beds and furniture.

Your Privacy

All personal information is confidential and will not be released to any third parties. We will never sell your email address or any other information you provide us.

Smoking

All indoor spaces at the Alpen Way Chalet Mountain Lodge are 100% non-smoking. This includes vaping and toking.

There is also no smoking of any kind allowed in the hot tub.

There are planters with sand near each room and by each common area, please be sure to put out all smoking materials in these planters. Any guest found violating this policy will incur an additional $250 deep cleaning charge.

Candles

We get it.  Romance and all that, but unattended candles are dangerous and could result in fires or significant damage to the Lodge. Lit candles are not permitted in any of the accommodations.

Children

Turns out we like children too.  We even have a few of our own. Children are welcome at the lodge, but they must be under adult supervision at all times.

Damage

We take pride in the furnishings and decorations in our rooms and would hate to have to replace or repair them due to damage from one of our guests. Guests will be held responsible for any damage. Bedding protection is available in each suite.

Please report any spills or stains to us as soon as possible so linens, towels and our handmade quilts are not permanently damaged.

Parking

There’s enough free parking at the lodge to easily accommodate a single vehicle per room. 

Parking is prioritized for registered guests staying at the lodge. If you require additional parking spaces during your visit please let us know ahead of time so we can ensure there will be adequate space available for all our guests.

Parking is not available at the lodge after you’ve checked out without management approval.

Noise

We here at the lodge enjoy a good time just like you, however, please keep in mind the comfort of the other guests at the lodge as well as that of our neighbors. All we ask is that you be good citizens and respect the wishes of those around you.

Robes

Robes provided in the rooms are for during your stay and must be left in the room upon check-out. Any missing or damaged robes will be charged to the credit card on file at $50 per robe.

Hot Tub

Yep.  We have one. Hours are from 8am – 10pm. Please fold back the lid and use the arm to move the cover to the side of the tub and be sure to cover the tub after use.

Swimsuits are required, absolutely NO street clothes.

Do NOT bring any glass, food, or smoking materials into the tub area, we can provide plastic cups if you want to bring drinks into the tub.

Smoking is permitted by the benches in the hot tub area, not in the hot tub itself.

Fire Pit

We have a gas fire pit available to our guests from 9:00am – 11:00pm.

Please do not leave the fire pit lit while unattended.

If you need help starting or turning off the fire pit, please see us in the office or call the off-hours number.

Changing of propane tanks is not permitted by guests.

The Fire pit is not for cooking of any kind. Please use tables, not the fire pit ring for any drinks and/or food and please do not leave any garbage in any outside area (the foxes, raccoons, squirrels, and chipmunks are very quick).

Smoking is permitted, please use the planter with sand for this purpose.

Do NOT replace fire pit cover unless fire pit is completely cool.

Grills

We have two portable gas grills available for guest use. Portable grills are available by request based on availability.

Please be sure to turn off propane when not in use.

The large grill and smoker near the chicken coop is for private use only.

Pergola

The pergola is a nice sitting area down by the creek and available to our guests 24/7. Lighting comes on at dusk and remains on until dawn.

Please pick up after yourselves and do not leave any garbage in this area. 

Smoking is permitted, please use the planters with sand for this purpose.

Guest Visitors

If you will be having visitors meet you at the lodge during your stay, please let us know in advance. Our common areas (hot tub, fire pit, hammock, pergola, etc.) are for registered guests use unless you have received prior permission from management.

Parties or social gatherings that include visitors must be arranged in advance with management.

Overnight visitors will be charged an additional fee and are subject to these house rules and maximum occupancy rules for each room.

Parking is prioritized for registered guests.